NEN Training Center
The NEN is rich in member agencies that provide a wide variety of training for residents and organizations that elevate their capacity to succeed during times of stress.
Featured Training
Citywide Psychological First Aid Training
This free training provided participants with the practical skills needed to increase their personal resilience, improve coping, and manage stress. The training increases overall confidence and effectiveness in communicating with others as the community recovers during a disaster. Our trainer, Dr. Elizabeth McMahon, Ph.D., has 30+ years of experience as a practicing clinical psychologist. She specializes in effective therapy for mental and emotional resilience and is co-creator of SF’s groundbreaking NERT Curriculum.
Citywide Psychological First Aid Training
Training Agencies
Training Providers
San Francisco Department of Building Inspection: Seismic Safety Outreach Program
In May 2015, San Francisco’s Department of Building Inspection (DBI), in partnership with Community Youth Center (CYC) and Self Help for the Elderly launched the Seismic Safety Outreach Program to provide San Francisco’s diverse populations with hands on training and education on how residents, young and old, can prepare before, during and after an earthquake.
As of January 2018, this program was expanded to provide in-language workshops. Workshops are provided citywide in all 11 of San Francisco’s Supervisor Districts, which are:
- District 1 – Inner Richmond, Outer Richmond, Laurel Heights, Jordan Park, Vista del Mar, Golden Gate Park, Lincoln Park, Ocean Hwy
- District 2 – Marina, Presidio, Cow Hollow, Pacific Heights, Nob Hill, JapanTown, Presidio Terrace
- District 3 – North Beach, Chinatown, Fisherman’s Wharf, Polk Gulch, Union Square/Financial District and Russian, Nob and Telegraph Hills
- District 4 – Central Sunset, Outer Sunset, Parkside, Outer Parkside, and Pine Lake Park
- District 5 – Fillmore/Western Addition, North of the Panhandle, Lower Haight, Haight-Ashbury, Hayes Valley
- District 6 – South of Market, Tenderloin, Civic Center, Downtown, Yerba Buena, South Beach, Chinatown Basin, Mission Bay, Treasure Island
- District 7 – Inner Sunset, Park Merced (Lake Shore, Merced Manor, Lake Side, Stonestown), West of Twin Peaks (Forest Knolls, Golden Gate Heights, Forest Hill, Forest Hill Extension, Midtown Terrace, Diamond Heights, Miraloma Park, West Portal, Sherwood Forest, St. Francis Wood, Westwood Highlands,Monterey Heights, Mount davidson Manor, Westwood Park, and Sunnyside)
- District 8 – Noe Valley, Castro, Eureka Valley, Dolores Heights, Glen Park, Miraloma Park
- District 9 – Mission, Bernal Heights, Peralta Heights, Duboce Triangle
- District 10 – Bayview Hunters Point, Potrero Hill, Dogpatch, and Visitacion Valley Neighborhoods
- District 11 – Excelsior, Oceanview, Merced Heights, Ingleside Terraces, Merced Heights, Ingleside Heights, Ingleside, Mission Terrace, Outer Mission, and Crocker Amazon
ATTEND A WORKSHOP NEAR YOU! If you’d like to attend a workshop in your neighborhood, click here for the service areas and Community Preparedness Coordinators contact information on the DBI website. Workshops can be provided in English, Chinese, Spanish and Tagalog. Please let the coordinators know if you have a language preference for the workshop you’d like to attend.
Personal Readiness Training
Earthquake Preparedness for your Family & Home
Most earthquake damage is predictable and preventable. Learn how to secure your home and take precautions for potential hazards to protect you and your loved ones.
Multiple Languages
Large Group (25+)
No Cost to Attend
Fire Preparedness for your Family & Home
Learn to prepare for and prevent a home fire, and steps to take immediately after a home fire. Class includes home safety checklists, family disaster planning and fire extinguisher use and smoke alarm installation education.
Multiple Languages
Large Group (25+)
No Cost to Attend
Basic First Aid & Hands-Only CPR Training
Teach untrained bystanders how to perform hands-only CPR, control external bleeding and manage shock in an emergency.
Multiple Languages
Large Group (25+)
No Cost to Attend
Heatwave Training
Heat events, prolonged periods of excessive heat, cause more deaths than any other natural disaster. Learn how to recognize signs of heat exhaustion and heat stroke and ways to mitigate the impacts on your health.
Small Group (<25)
Large Group (25+)
No Cost to Attend
“Red Cross Ready” Personal Preparedness Training
This class is offered to the general public to learn how to create a kit, make a plan and stay informed during times of disaster. Follow these simple steps in advance to ensure you can weather a crisis safely and comfortably.
Small Group (<25)
No Cost to Attend
San Francisco Red Cross, 1-800-733-2767
https://www.redcross.org/
Psychological First Aid (PFA)
The training Promotes the mental health and psycho-social well-being of survivors. Psychological First Aid aims to reduce initial distress, meet current needs, promote flexible coping and encourage adjustment.
Multiple Languages
Small Group
Large Group (25+)
No Cost to Attend
Personal Preparedness Training
Tailored classes are available to meet specific needs of workplace groups, youth, seniors, people with disabilities, underserved populations, non-English speakers, etc. Class covers three steps to personal preparedness.
Multiple Languages
Large Group (25+)
No Cost to Attend
Psychological First Aid Online Training
PFA online includes a 6-hour interactive course that puts the participant in the role of the provider in a post-disaster scene. This professionally narrated course is for individuals new to disaster response who want to learn the core goals of PFA.
Individual
No Cost to Attend
National Child Traumatic Stress Network
https://www.nctsn.org
Organizational Readiness Training
Certified Adult & Infant First Aid Training
Red Cross staff teach the skills and information needed to provide immediate care to an injured adult or infant until medical professionals arrive. The training is available to the general public and earns a two-year certification.
Multiple Languages
Large Group (25+)
$90.00 per person
Two-year Certification
San Francisco Red Cross, 1-800-733-2767
https://www.redcross.org/
Certified CPR Training
Red Cross certified staff teach this Cardiopulmonary Resuscitation (CPR) training. Learn CPR basics and other life-saving techniques during times of disaster. The training is available to the general public and earns a two-year certification.
Large Group (25+)
$35.00 per person
Two-year Certification
San Francisco Red Cross, 1-800-733-2767
https://www.redcross.org/
Seismic Retrofit & Earthquake Insurance
Intended for business and property owners in Chinatown. California Earthquake Authority explains how affordable insurance can help property and business owners repair, rebuild, and replace their property damaged by an earthquake.
Multiple Languages
Small Group
No Cost to Attend
Certified AED Training
Red Cross certified staff teach this Automated External Defibrillator (AED) training. The course will allow you to learn how-and when-to use an AED. The training is available to the general public and earns a two-year certification.
Large Group (25+)
$55.00 per person
Two-year Certification
San Francisco Red Cross, 1-800-733-2767
https://www.redcross.org/
Health & Safety Training
Tailored classes are available to meet the specific needs of workplace groups, youth, seniors, people with disabilities, under-served populations, non-English speakers and more.
Multiple Languages
Small Group (<25)
No Cost to Attend
Community Youth Center, (415) 812-2995
https://www.redcross.org/
Organizational Resilience
A course designed for businesses and non-profit readiness by providing the skills needed to design and implement emergency planning + response and operations plans.
Multiple Languages
No Cost to Attend
Small Group (<25)
Community Youth Center, (415) 812-2995
Partner Shelter Fundamentals
Shelter Fundamentals is a basic level course for organizations that introduces the guidelines and procedures for staffing a shelter during a disaster. Class size and venue depend on organization receiving the training.
Multiple Languages
Large Group (25+)
No Cost to Attend
San Francisco Red Cross, 1-800-733-2767
https://www.redcross.org/
Partner Shelter Management
Tailored classes are available to meet the specific needs of workplace groups, youth, seniors, people with disabilities, under-served populations, non-English speakers and more.
Multiple Languages
Small Group (<25)
No Cost to Attend
Community Youth Center, (415) 812-2995
https://www.redcross.org/
National Incident Management System (NIMS) An Introduction – Online IS 700
This course introduces the National Incident Management System (NIMS) which provides a template to enable all government, private sector, and nongovernmental organizations to work together during domestic incidents.
No Cost to Attend
FEMA
https://emilms.fema.gov/IS100b/index.htm
Staff Readiness Training
The training includes basic information on what to do and how to prepare for a disaster. It is designed to motivate staff to gain more knowledge to help themselves and their family.
Large Group (25+)
Small Group (<25)
No Cost to Attend
SF CARD, 1-415-439-0881
http://www.sfcardservices.com/
Evacuation & Floor Warden Training
Training is designed to prepare floor wardens on what to do during and after an evacuation. Training covers the survival arc, rally locations, checklists, do’s and don’ts and an evacuation drill.
Large Group (25+)
Small Group (<25)
No Cost to Attend
SF CARD, 1-415-439-0881
http://www.sfcardservices.com/
Active Shooter Training
This training addresses what to do if an active shooter enters the work space. The main component of the training goes over the ‘run, hide, fight’ philosophy in detail.
Large Group (25+)
Small Group (<25)
No Cost to Attend
SF CARD, 1-415-439-0881
http://www.sfcardservices.com/
Incident Command System
ICS training helps faith-based organizations, nonprofits and businesses learn to use the ICS as an emergency management system for their organization during times of stress.
Large Group (25+)
Small Group (<25)
No Cost to Attend
SF CARD, 1-415-439-0881
http://www.sfcardservices.com/
Introduction to Incident Command System – Online IS 100.b
This training introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System.
No Cost to Attend
FEMA
https://emilms.fema.gov/IS100b/index.htm
Community Readiness Training
Response & Recovery Training
Quick response and recovery during and after a disaster can allow the community to rebound quicker. Learn basic techniques and build recovery resources for the recovery phase.
Multiple Languages
Large Group (25+)
No Cost to Attend
Community Youth Center, (415) 812-2995
NERT Training
Learn the basics of personal preparedness and prevention. The training also includes hands-on disaster skills that will help individuals respond to personal and neighborhood emergencies.
Large Group (25+)
No Cost to Attend
San Francisco Fire Department
ALERT Training
The training is designed for volunteers 16 years or older, who live, work, or attend high school in San Francisco. The goal of the program is to locate, train, and then coordinate volunteers to safely perform essential tasks after a major disaster.
Large Group (25+)
No Cost to Attend
San Francisco Police Department
Neighborhood Empowerment Network is a cross sector cohort of city-wide resident leaders, community & faith based organizations, city agencies, private sector stakeholders, academic and philanthropic institutions that align their expertise, programs, technical and financial resources to advance the development of tools, resources and methods that empower communities to strengthen their capacity to advance their resilience goals.