Vulnerable Populations Resilience -
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Vulnerable Populations Resilience

The Vulnerable Populations Resilience Program

“This is an amazing way to address more than one of our most vulnerable populations… This kind of community networking, I think, is fantastic. This is a population that is generally isolated – don’t know what their resources are. This is a fantastic way to do it. We need the data and we need the organizations that are helping build community.”

Nicole Bohn

Executive Director, Mayor’s Office of Disability


Every resident of San Francisco, especially the most vulnerable, will get an adequate and sustained level of support to meet their health and well-being needs during times of stress.


Vulnerable Populations Resilience Working Group will design and implement a process to generate a list of programs, trainings and resources, both existing and in need of development, that can support communities as they work to build truly resilient neighborhoods.

Call to Action/Update

1. San Francisco’s population is aging at rapid rate

2. Climate Change is generating more health related stressors at the community level (heatwaves / flooding / pollution

3. Gentrification has weakened traditional social networks that residents can leverage to maintain their health during times of stress

4. More and more people are managing chronic conditions at home that rely on lifelines and in-home supportive care to survive

5. An increasing number of direct service providers / first responders no longer reside in SF making it harder for them to contribute to response activities if regional transportation is disrupted

6. Current preparedness strategies for vulnerable populations are minimal and hard to identify

Program Overview

In December of 2016, a working group comprised of the Red Cross, Human Services Agency and The Salvation Army determined that a major increase in the level of readiness at the neighborhood level is necessary to ensure the health and well-being of residents who can be classified as vulnerable (i.e. seniors, people with access & functional needs, people living with chronic conditions, infants and children). Building on the momentum of the HUB program’s deployment in our communities, it was determined that a cross sector working group should be convened to craft a brand new preparedness strategy for vulnerable residents looking beyond an individual’s personal readiness, and look to increase the capacity of their immediate familial / social networks, habitat, and connection to local agencies and networks.

Program Goals & Objectives

1. Assemble a cross sector working group committed to achieving the VPR mission
– Identify agencies and organizations that would strong contributors to the working group

– Convene working group candidates and present the mission of the working group and secure commitment to participate in the design and implementation of the work plan

– Establish working group governance model to guide the program moving forward

2. Create a master database of existing programs, trainings and resources
– Design a schematic to organize the inventorying of programs, trainings and resources

– Craft an outreach strategy for collecting data about existing programs, trainings and resources

– Convert outcomes of inventorying into a database available to everyone to access

3. Generate a development strategy for needed programs, resources & trainings that communities can leverage to achieve their resilience goals
– Review the list of identified programs, resources & trainings, match it against vulnerable populations preparedness goals and generate a gap analysis

– Conduct community workshop to validate gap analysis

– Craft a development program plan for addressing the gaps

4. Create a communications strategy that will streamline neighborhood stakeholder access to the programs, resources and trainings they need to achieve their vulnerable populations goals
– Identify ideal candidate audiences to contribute to the vision of the working group

– Craft communications strategies and platforms to reach identified audiences

– Implement communications strategies


The Neighborhood Empowerment Network is a cohort of agencies with a single mission: Build truly resilient neighborhoods that can withstand stress of any kind at the individual, organizational and community levels.